Privacy Policy

Last updated: 15th January 2026

This Privacy Policy describes how ProInsightify AS ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency about our data practices.

Data Controller Information

ProInsightify AS is the data controller responsible for your personal data. Our contact details are:

Data Collection

The data we collect depends on how you interact with our website and services. We collect the following types of personal information:

Information You Provide Directly

  • Contact information (name, email address, phone number)
  • Enquiry details and messages you send through our contact forms
  • Fitness goals and preferences when you enquire about our programs
  • Payment information when purchasing our services
  • Account information if you create an account with us

Information We Collect Automatically

  • Website usage data (pages visited, time spent, click patterns)
  • Device information (IP address, browser type, operating system)
  • Location data (general geographic location based on IP address)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and your consent where required:

  • To provide and deliver our fitness programs and services
  • To respond to your enquiries and provide customer support
  • To process payments and manage your account
  • To send you important updates about our services
  • To improve our website and services based on your feedback
  • To comply with legal obligations and protect our rights
  • With your consent, to send you marketing communications about our services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With service providers who assist us in operating our website and delivering our services
  • With payment processors to handle transactions securely
  • With analytics providers like Google Analytics to understand website usage
  • With advertising platforms like Google Ads for marketing purposes (with your consent)
  • When required by law or to protect our legal rights
  • In connection with a business transaction (merger, acquisition, etc.)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for marketing communications or cookies
  • Contract: To perform our services and fulfil our contractual obligations
  • Legitimate interests: To improve our services, ensure security, and conduct business operations
  • Legal obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally, we retain customer data for up to 7 years after the end of our business relationship for accounting and legal purposes. Marketing data is retained until you withdraw consent or for a maximum of 3 years of inactivity.

International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for marketing or cookies

To exercise any of these rights, please contact us at privacy@proinsightify.pro or +47 55289649. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law.